Scheduling a Makeup Session

Modified on Tue, 24 Jan 2023 at 11:05 AM

To schedule a makeup session for a canceled Direct Intervention or Caregiver Training session:

  1. Select Schedule makeup on the session that was canceled. This option will only appear for sessions that were canceled.

  2. If you receive services from multiple providers or at multiple locations, select a provider and location for your session.

  3. Select a date and time for the new session. If you can't find a time block as long as the cancelled one, book the longest block you can. Then make up the time by clicking Change on other sessions to extend them.

  4. Click Schedule session.

  5. You’re done! We’ll notify your team right away to let them know.

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